Is there a money-back guarantee?

The current offer includes a first-month money-back guarantee. The written proposal and service terms will confirm the exact conditions before you proceed.

What's the difference between Connect and Automate?

Connect is designed for phone reception plus one agreed connection, such as a calendar or service. Automate is for call flows that need several tools, handoffs or follow-up actions connected.

Am I locked into a contract?

The monthly service is month-to-month and can be cancelled. Any final notice period or service conditions are confirmed in writing before setup begins.

No. LoftAU is not currently registered for GST, so GST is not charged. This page will be updated if that status changes.

Two packages, one fair price

Choose a focused phone-reception setup or a more connected workflow build. Both have a one-time setup price and the same monthly running fee.

First-month money-back guaranteeNo lock-inAustralian-based

Automate

Phone reception plus custom workflows

For complex call flows

For teams that need several systems, handoffs or follow-up actions connected.

$489one-time setup

then $50 per month· first month's running on us

Choose Automate

View all inclusions+

Everything included in Connect
Custom workflow automation
Connections across multiple agreed tools
Routing, escalation and booking flows
Consent-based follow-up messaging
Process design around more complex call types

First-month money-back guarantee

Month-to-month service. Final inclusions and guarantee conditions are confirmed in writing.

Connect

Phone reception plus one workflow connection

A focused setup for answering, capturing and routing straightforward enquiries.

$189one-time setup

then $50 per month · first month's running on us

Choose Connect

Configured AI phone reception
One connection to an agreed calendar or service
Enquiry capture and qualification
After-hours or overflow coverage rules
Email summary after each handled call
Australian-based setup and support

For complex call flows

Automate

Phone reception plus custom workflows

For teams that need several systems, handoffs or follow-up actions connected.

$489one-time setup

then $50 per month · first month's running on us

Choose Automate

Everything included in Connect
Custom workflow automation
Connections across multiple agreed tools
Routing, escalation and booking flows
Consent-based follow-up messaging
Process design around more complex call types

First-month money-back guarantee

Each package has a one-time setup fee, followed by a $50monthly running fee. The first monthly running fee is waived. Prices are in AUD. LoftAU is not currently registered for GST, so GST is not charged. The monthly service is month-to-month and can be cancelled. Final scope, inclusions and guarantee terms are confirmed in writing.

Written guarantee terms

The current first-month offer and its conditions are confirmed before you proceed.

Australian-based support

Setup and support from someone who understands the local business context.

Grow when you're ready

Start with Connect and review Automate when your call flow needs more connections.

Pricing questions, answered

Connect has a $189 setup fee and Automate has a $489 setup fee. Both then have a $50 monthly running fee, with the first monthly fee waived. Final scope and inclusions are confirmed in writing.

Not sure which package fits?

Tell us about your call types, handoffs and goals. We will explain which scope is the better fit and confirm it in writing.

Book a consultation →Read FAQs

A practical conversation about fit, scope and next steps.

Two packages, one fair price

Phone reception plus custom workflows

Connect

Automate

Written guarantee terms

Australian-based support

Grow when you're ready

Pricing questions, answered

How does pricing work?

Is there a money-back guarantee?

What's the difference between Connect and Automate?

Am I locked into a contract?

Is GST added?

Not sure which package fits?