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Getting started
LoftAU provides AI phone reception and workflow automation. It can answer calls using an approved call flow, capture and qualify enquiries, route useful details and trigger agreed next steps such as alerts, summaries or booking workflows.
How it works in practice
Human handoff is defined during setup. Urgent, sensitive or unusual calls can be transferred where appropriate, or captured with a detailed summary for the right person.
Trust, privacy and reliability
Recording is workflow-specific. Where it is enabled, the setup should include an appropriate notice and consent approach for the relevant Australian and state requirements.
Web services
Yes, as a secondary service. LoftAU can build or refine websites where clearer messaging, performance or contact paths would support the wider customer journey.
Still have a question?
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A practical conversation about fit, scope and next steps.