How much does an AI receptionist cost in Australia?

The cost of an AI receptionist depends on more than the headline monthly price. Setup, call volume, integrations, follow-up and support can all change the real cost. A useful comparison starts with the workflow you actually need.

Common pricing structures

• Flat monthly fee: a predictable charge for an agreed service scope.
• Usage-based pricing: charges based on minutes, calls or another volume measure.
• Included usage plus overage: a base allowance followed by additional charges.
• Setup plus monthly service: an initial configuration fee followed by ongoing support and operation.

What changes the cost

• The number and complexity of call types.
• Coverage hours and expected call demand.
• Whether calls need qualification, routing or booking support.
• The systems that need to receive call details or trigger follow-up.
• Ongoing support, reporting and refinement.

Questions to ask before comparing quotes

• What is included in setup, and what counts as a change later?
• Are there per-minute, per-call or overage charges?
• Which integrations are included?
• How are urgent or out-of-scope calls handled?
• What are the cancellation, refund and support terms?
• Is GST included, added or not charged?

How LoftAU pricing works

LoftAU currently offers two setup scopes: Connect at $189 and Automate at $489, followed by a $50 monthly service fee. LoftAU is not currently registered for GST, so GST is not charged. The final scope and terms are confirmed in writing before setup begins.

Review the current inclusions on the pricing page, or book a consultation to work out which scope, if any, fits your call flow.